Last Updated: February 25, 2026
These Terms of Use (these “Terms”), together with any other agreements or terms incorporated by reference, including our Privacy Policy (available at https://www.pocketuniverse.app/privacy-policy), govern your (“User” or “you”) access to and use of Pocket Universe, a proprietary Chrome extension owned and operated by Kerberus Cyber Security, Inc. (d/b/a “Pocket Universe,” “we,” “us,” or “our”), and related services (collectively, the “Service”). By installing or using Pocket Universe (the “Extension”), you agree to comply with and be bound by these Terms. If you do not agree to these Terms, do not install or use the Extension.
The Services
When you download and install the Extension, subject to your continued compliance with the terms hereof, Pocket Universe grants you a limited, non-exclusive, non-transferrable, revocable license to use the Extension for your personal, non-commercial purposes.
The Extension means Pocket Universe’s browser extension software that provides protection services for cryptocurrency transactions, including the Pocket Universe protection feature and any updates or modifications thereto. The Extension’s default setting enables full Pocket Universe protection across any supported sites where you transact in your browser. When you use the full Pocket Universe protection, you will incur a service fee, which will be displayed to you prior to signing and approving the relevant transaction, together with any other fees that may be determined by Pocket Universe from time to time (collectively, the “Fees”).
Pocket Universe reserves the right, in its sole discretion, to add, modify, or discontinue any products, services, or features—including any pricing, terms, or availability—at any time without notice. Your continued use of Pocket Universe’s offerings following any such changes constitutes your acceptance of the revised terms.
Pocket Universe may, from time to time and with or without notice to you, delegate, subcontract, assign, or in any way use third parties (affiliated to Pocket Universe or otherwise) for the provision of the Services in part or in full, including but not limited to collecting our Fees. Pocket Universe remains responsible for the performance of any delegated Services.
Specifically, we may, from time to time and in our sole discretion, use third parties (affiliated or otherwise) as paying agents, collecting fees on our behalf, in which case, your relationship remains with Pocket Universe, and any amounts received by our designated paying agent shall be deemed as received by Pocket Universe.
PLEASE BE ADVISED THAT, IN ORDER TO EFFECTIVELY DELIVER THE SERVICES, IT MAY BE NECESSARY FOR US TO ADJUST OR MODIFY CERTAIN ELEMENTS OF THE WEBSITE’S FRONT-END AS RENDERED ON YOUR BROWSER. SUCH MODIFICATIONS MAY INCLUDE CHANGES TO LAYOUT, DESIGN, AND CONTENT PRESENTATION, WHICH ARE MADE SOLELY FOR THE PURPOSE OF OPTIMIZING YOUR EXPERIENCE AND ENHANCING SERVICE DELIVERY. THESE ADJUSTMENTS ARE LIMITED TO THE USER INTERFACE AND DO NOT ALTER THE UNDERLYING FUNCTIONALITY OF THE WEBSITE.
Coverage.
2.1. Eligibility
Using full Pocket Universe protection grants you access to the Coverage (as defined below) provided by our third-party partner, subject to your fulfillment of the eligibility criteria herein in full.
To be eligible for Coverage: (i) you must have lost assets after approving a transaction or signature on your wallet triggered by a Web3 Site; (ii) you must have been using the Pocket Universe version of the Extension at the time of the incident and you must have observed Pocket Universe scanning before approving the transaction or signature; (iii) the Extension did not display a gray, yellow, or red popup alerting you to the transaction or signature. Additionally, no other transactions or signatures on the same Web3 Site triggered any Pocket Universe alerts, and (iv) none of the Exclusions in Section 2.2 below apply.
“Coverage” means financial protection of up to $30,000, payable in USDC at the market price at the time of the incident, provided by our third-party partner, for eligible losses, as more fully set forth below.
“Claim” means a request for compensation under the Coverage terms outlined in these Terms.
“Web3 Site” refers to websites and/or applications that interact with blockchain technologies.
2.2. Exclusions.
For the avoidance of doubt, Coverage does not apply to losses resulting from:
compromised seed phrases or private keys, including malware infections or sharing of seed phrases;
project founders abandoning the project or pulling liquidity;
exploits resulting from smart contract vulnerabilities;
honeypots or tokens that do not behave as expected;
deployed smart contracts or Gnosis Safe, not directly from your wallet;
proceeding with transactions despite receiving Pocket Universe alerts;
malfunctions due to disabling the Extension, conflicting extensions, or using a different device;
sending funds to incorrect addresses;
token price decreases unrelated to scams or malicious activities;
And any other circumstances as may be determined by Pocket Universe from time to time and communicated in advance and in writing either (i) by notifying users via any of our public channels, including, without limitation, Telegram, Discord, X/Twitter, or on our website pocketuniverse.app, (ii) by updating these terms.
In addition, Coverage does not apply to losses incurred: (i) before installing or using the Extension; (ii) on blockchain networks not supported by the Extension; (iii) while using the free version of the Extension; (iv) while “Enable Pocket Universetection” was disabled in the Extension menu.
In addition, we also reserve the right to reject Coverage Claims if: (i) there is lack of evidence showing the Extension was actively used (e.g., no user activity from the wallet on our servers); (ii) there is evidence of frequent visits by the User to scam sites or otherwise abnormal user behavior; (iii) there is evidence of attempts to tamper with or disable the Extension; (iv) there is an inability to provide evidence of asset loss (e.g., missing Etherscan links); (v) evidence that losses were not due to third-party scammers (e.g., intentionally setting up a scam); or (vi) evidence that losses were caused by authorized internal parties (e.g., someone with access to your PC stole your funds).
2.3 Claim Process.
To file a Claim, Users are required to take the following steps:
Visit our Discord server, available at https://discord.com/invite/nVdz8tKkBr, and open a ticket in the #open-ticket channel.
Submit transaction details, wallet addresses, screenshots, and any relevant links.
We will assess your Claim against the eligibility criteria outlined in Section 2 above, including, without limitation, your Pocket Universe logs on our servers to verify that no alerts were triggered for the transaction or signature in question.
If needed, as determined by us at our sole discretion, we may request a video call and/or Know Your Customer (KYC) verification to further validate your Claim.
If approved, you will receive compensation equal to 100% of the lost asset value, up to $30,000 in USDC. If, for any reason, your Claim does not meet the criteria, we will provide a detailed explanation outlining the reasons for rejection. We aim to respond to all Claims within 24-48 hours. Complex cases may require additional time for resolution.
User Responsibilities.
By using the Extension, you agree to (i) keep your wallet’s seed phrases and private keys secure and never share them with anyone; (ii) operate only within blockchain networks supported by the Extension; (iii) ensure the Extension is enabled and functioning correctly in your browser; (iv) follow and act on any warnings or alerts received through the Extension, to prevent potential losses; (v) provide accurate and complete information when filing any Claims (if any); (vi) install the Extension on supported browsers (Chromium-based [Chrome, Brave, Edge, etc.] and Firefox) on PC, Mac, or Linux devices and regularly update the Extension to the latest version to benefit from ongoing security enhancements.
You may only use the Extension on a device that you own and control, and as permitted by the applicable terms and conditions of any applicable application store (e.g., Google Chrome Web Store).
Your use of the Services must at all times be in full compliance with all laws and regulations applicable to you.
By using the Services, you acknowledge that the Extension and the Services are aimed at protecting your crypto assets from malicious actors, and do not provide any financial or other protections beyond that. Using, holding, and transacting in crypto assets carry significant risks other than those addressed by the Services; and by using the Service, you acknowledge that (i) you understand and can assume such risks, and (ii) that such risks are not addressed or mitigated by Kerebrus, the Extension, or the Services in any way.
Limitation of Liability.
IN NO EVENT WILL POCKET UNIVERSE BE LIABLE FOR (I) INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OR (II) LOSS OF PROFITS OR REVENUE, LOSS OF DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, IN EACH CASE ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF POCKET UNIVERSE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING THE COVERAGE AS SET FORTH HEREUNDER, IN NO EVENT WILL POCKET UNIVERSE’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS OR TO THE EXTENSION OR SERVICES EXCEED AN AMOUNT OF US$100.00. THESE LIMITATIONS WILL NOT APPLY TO THE EXTENT PROHIBITED BY LAW.
Term and Termination.
You may stop using the Services at any time by removing the Extension from your browser. We reserve the right to suspend or terminate your access to the Extension at our sole discretion, without notice, for conduct that we believe violates these Terms or any applicable law or regulation, or is harmful to other users or us. By removing the Extension from your browser, your data will be removed from the Service. However, deletion may not be immediate, and Pocket Universe may keep your personal information in its records for audits and other administrative purposes. The provisions of these Terms that, by their nature and content, must survive the termination of these Terms to achieve the fundamental purposes of these Terms shall so survive.
Intellectual Property.
All rights not expressly granted to You under these Terms are reserved by Pocket Universe. We reserve all rights, title, and interest to the Services, the Extension, and any of their related intellectual property rights, including but not limited to software, algorithms, designs, and trademarks, including, without limitation, ‘Pocket Universe’, ‘Sentinel3’, and ‘Kerberus’ (collectively, the “Marks”). The Terms do not convey to You an interest in or to Pocket Universe’s intellectual property rights. Nothing in the Terms constitutes a waiver of Pocket Universe’s Intellectual Property Rights under any law. You may not copy, modify, distribute, reverse engineer, or create derivative works based on the Extension, and you may not use any of our Marks without express written approval. Unauthorized use of the Extension’s intellectual property is strictly prohibited. To the extent You provide us any feedback, comments, or suggestions ("Feedback"), you grant us a royalty-free, fully paid-up, worldwide, perpetual, and irrevocable license to incorporate the Feedback into the Services and/or the Extension or any of our current or future products or services.
Confidentiality.
Pocket Universe and the user agree to maintain the confidentiality of all non-public information exchanged between them in connection with the Services (“Confidential Information”), including but not limited to business operations, trade secrets, financial information, transaction details, and any other information identified as confidential or reasonably understood to be confidential given its nature and context. The receiving party agrees to use Confidential Information solely for fulfilling obligations under these Terms, not to disclose it to third parties without the disclosing party’s prior written consent, except as required by law or regulation, or to professional advisors or agents bound by confidentiality obligations no less stringent than those set forth herein. Confidentiality obligations do not apply to information that is or becomes publicly available through no breach of these Terms, was already lawfully in the receiving party’s possession without confidentiality obligations, is disclosed by a third party with lawful authority and no restriction, or is independently developed without the use of the Confidential Information. Upon termination of these Terms or request, the receiving party must return or destroy all Confidential Information, except as required by law or retained in automated backup systems. These confidentiality obligations survive termination of these Terms for a period of two years or as required by applicable law.
Governing Law; Dispute Resolution.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or the Service shall be resolved through a mandatory two-step dispute resolution process:
(a) Mediation. The parties agree to first attempt to resolve any dispute through confidential mediation administered by an agreed mediator.
(b) Arbitration. If mediation is unsuccessful, any unresolved dispute shall be finally resolved through binding arbitration administered by the American Arbitration Association pursuant to its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in Delaware, USA. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
THE PARTIES AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, BOTH PARTIES WAIVE ANY RIGHT TO A JURY TRIAL, AND SUBMIT TO THE EXCLUSIVE JURISDICTION OF THE COURTS LOCATED WITHIN DELAWARE, USA.
Disclaimer.
THE EXTENSION IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
Indemnification.
You agree to indemnify, defend, and hold harmless Pocket Universe, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Extension, your violation of these Terms or of any applicable laws or regulation, or your violation of any rights of another.
Miscellaneous.
If any provision of these Terms is found invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. No waiver by us of a breach of any of the provisions of terms of these Terms shall be construed as a waiver of any preceding or succeeding breach of any of the provisions of these Terms. These Terms contain the entire agreement between Pocket Universe and You relating to your use of the Services and supersedes any and all prior agreements between Pocket Universe and You in relation to the same. You confirm that, in agreeing to accept these Terms, You have not relied on any representation except as has been expressly made by Pocket Universe in these Terms. You may not assign your rights or delegate your obligations under these Terms without Pocket Universe’s prior written consent. Any purported assignment contrary to this section will be null and void. Pocket Universe may assign its obligations hereunder without requiring your consent. There are no third-party beneficiaries to these Terms. By using our services, you acknowledge that you have read, understood, and agreed to these Terms. Pocket Universe reserves the right to update or modify these Terms from time to time, in its sole discretion. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Extension after such changes constitutes your acceptance of the new Terms.
If you have any questions about these Terms, please contact us at support@kerberus.com.